DHA
Construction Management

(Two-part series. This week: the criteria that have numbers behind them. Next week: the ones that don't — color, texture, profile, and the arguments nobody wins.) Here's the scene. It's three weeks after the balcony coating went down, it rained overnight, and there's a puddle on unit 12. A unit owner photographs it and calls it a defect. The contractor says every deck holds a little water and it'll be gone by noon. Both statements sound reasonable. Neither one is a standard.