DHA
Construction Management

It's month five of a nine-month project, and the association just held its annual meeting. Three of five seats changed hands. At the new board's first meeting, the questions start, and every one of them is fair: Why did we pick this contractor? Who approved that color? What is this forty-six thousand dollar change order doing on the agenda? Can we still change the railing? Nobody in that room was there for any of those decisions. The two returning directors remember the outco

(Part 2 of two. Last week was everything you can settle with a gauge, a straightedge, or 48 hours and a piece of chalk. This week is everything you can't.) Two board members are standing on the same balcony, looking at the same railing, on the same afternoon. One says it looks like crap. The other says it looks great. Both of them are sincere. Neither is being difficult. The contractor is standing ten feet away waiting to know whether he's getting paid for this phase, and the